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Forums » Bugs & Technical Issues » Can't Select Any Bands as Favorites

Can't Select Any Bands as Favorites

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  • BoredMark
    Level 1
    277 posts
    1. Can't Select Any Bands as Favorites | 04/18/2008 12:13pm

    I just started on here and maybe I'm doing something wrong but:

    When I go to a band's page and click on 'add to favorites' I get a message that says there was an unknown error and it doesn't add the band.

    Is there something I can do to get rid of this?

  • my1sunshine
    Level 1
    27 posts
    2. Can't Select Any Bands as Favorites | 04/22/2008 7:04am
    The fact that this question hasn't been answered yet, leaves me with doubts about the site, but...I'm having the same problem. It lets me select 1 artist, then stoppen, unless I enter artist or band info on myself. Well, it indicates that it has my registered as a fan, why is it asking me for this info? And it won't let me go any further. When I go back to the artists page, it says unknown error, and that's it. I signed for this site a month ago. I'm a music fan, with a lot to contribute to this site in my spare time. But it's too user-unfriendly, and I don't have time to wait for weeks for these bugs to be fixed. It looked like fun, but if I can't do something with what should be the simplest feature, you've got a major problem with your site.
  • Jaxiecracks
    Level 10
    411 posts
    3. Can't Select Any Bands as Favorites | 04/22/2008 2:26pm
    Sorry guys; we've been going through some changes which has meant less people for tech support on the forums. I'm trying to catch up where I can though.

    BoredMark, can you tell me which artist you're trying to add to your favorites? I'm not seeing any weirdness with my test account.

    my1sunshine, can you tell me what you mean by select 1 artist? Are you clicking on Add to my Favorites from the band page, or from your lists' page? Are you sure you are logged in to your account when you are trying to do this?
  • my1sunshine
    Level 1
    27 posts
    4. Can't Select Any Bands as Favorites | 04/22/2008 5:09pm
    Yes, I am logged in. I went to the Beatles and added them to my favorites. Then I went to Frank Sinatra, and did the same. Instead of adding to my favorites, it flashed a message with a band form attatched to it, stating that I was a fan, but if i was a musician, please fill the form out. I'm not a musician or band, I don't want to fill the form out, and unless I do, the syastem WILL NOT let me add any more bands or performers or anything to my favorites.
  • Jaxiecracks
    Level 10
    411 posts
    5. Can't Select Any Bands as Favorites | 04/25/2008 10:49am
    Do you happen to be using Internet Explorer? I was able to duplicate the issue in Internet Explorer, but not Firefox. Forwarding the issue to the tech team...
  • my1sunshine
    Level 1
    27 posts
    6. Can't Select Any Bands as Favorites | 04/26/2008 4:51am
    As to my browser, I am using Firefox.
  • my1sunshine
    Level 1
    27 posts
    7. Can't Select Any Bands as Favorites | 04/26/2008 4:52am
    Thank you for attending this, thanks.
  • eyna15
    Level 1
    1 post
    8. Can't Select Any Bands as Favorites | 07/29/2008 7:27pm

    I have the same problem. I used to have a profile with Favorite Artists, now they're all gone! I joined as a Fan, now i'm trying to add back my fave bands but system keeps on asking for ARTIST Profile update which is really annoying since I'm not an artist.

    Can you fix this bug please?

  • Jaxiecracks
    Level 10
    411 posts
    9. Can't Select Any Bands as Favorites | 08/05/2008 11:54am
    It seems that this issue only affects certain bands when trying to add them as favorites. Can you tell me which bands you tried to add?
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