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Music 2.0: Zune takes nice-guy tactic
By Jim Welte - MP3.com
January 31, 2007 at 02:47:00 PM | more stories by this author

Microsoft digital music initiative's marketing guru says Zune is in it for the long haul and plans to play nice with the labels.

WEST HOLLYWOOD, Calif.--With a stranglehold on both the MP3 player and digital download markets, Apple's iPod/iTunes juggernaut has largely been able to strong-arm the major labels in negotiations over the deal allowing iTunes to sell music downloads.

Zune, in three colors. Zune, in three colors.

But in an effort to play catch-up, Microsoft's Zune, which launched last November, is taking the nice-guy approach, according to Chris Stephenson, Zune's general manager of global marketing.

"We want to be positive and proactive, and we are very much in lockstep with the industry," Stephenson told the crowd at the Music 2.0 conference today. "If that is a major shift in what [the labels] have experienced with our competitor, that's good. We're trying to build this together."

As evidence of that, Microsoft agreed to give label giant Universal Music a cut of sales from its Zune player in exchange for licenses to sell Universal music in the Zune Marketplace store.

The software giant also agreed to limit its Wi-Fi music sharing--which lets Zune users send each other music through Wi-Fi connections--to just three plays in three days for a received song.

"The labels are very cautious about it at the moment," Stephenson said. "Nobody wants three days, three plays--nobody wants to be that restrictive. So there is too much restriction at the moment, but we're trying to find that balance."

Zune has at least one believer in its ability to carve out its place in the shadow of Apple.

"What the Zune can do today is already pretty cool," said Logitech's Jef Holove of the Zune's Wi-Fi sharing. "It definitely is a differentiating feature. And Zune is interesting to us even though market success doesn't support it yet."

Stephenson said he was pleased with the Zune's performance so far, despite widespread reports that sales tapered off significantly after its much-hyped launch last November. He cited recent NPD Group data that indicated that Zune has nabbed nearly 11 percent of the MP3 player market, but that data could not be confirmed as of press time.

"We set ourselves a goal of 1 million units in the first year, and we're on target for that," he said. "We're very confident that we can make a significant impact on this market, and we are under no illusions about this brand."

Stephenson exuded confidence despite today's announcement that Zune exec Bryan Lee, who had transitioned from Microsoft's Xbox division and helped launched the player, is leaving the company to pursue personal interests.

"Remember, we have taken on and beaten Apple before," he said, referring to Apple's pioneering efforts in the personal computer space before Microsoft garnered much of that market. "We are very pleased with the results so far."

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10 Comments

Oldest First | Newest First
I have a zune, i have no problems with the video problem. Im talking about the one where no one can upload there videos. just search google tell u find a online file converter. its simple takes less than 10 mins. (depending on your internet connection)
Posted 02/28/2007 4:07pm
Look cool...
Posted 02/28/2007 3:34pm
I own a Zune. I think they are best music player ever. I tried the Apple Ipod thing and had no success with it. If you do not have an apple computer then why use a product that you will not get your whole moneys worth.
Posted 02/23/2007 10:33am
I have a Zune now. I was totally against getting an Ipod, and chose a Zune. I'm pretty happy with my purchase and love the big screen (thats why i dont care for it to be small). It's great, but there are only 3 people in my school who have Zunes so i cant take advantage of the WiFi that much. I was really looking forward to showing off bands that not many people know about and getting them hooked on...we'll get there soon
Posted 02/17/2007 8:37pm
I don't have a Zune but my best friend does and it's awesome!!!!
Posted 02/17/2007 4:40pm
Zunes r better than IPods cuz of its larger screen & it just has that fresh look but they do need to make a smaller one
Posted 02/07/2007 5:19am
Make a smaller Zune like iPod Nano! I need to buy an mp3 player
Posted 02/01/2007 7:28am
One reason I love the Zune is it has potential, something that the iPod used a long time ago. I also hope the Zune will gain newer functions soon to come, and restrictions can be lessoned, on it's wi-fi.
Posted 01/31/2007 6:29pm
I have a Zune, and I love it, and I'm glad they're working to make sure the WiFi sharing feature will be better and have less restrictions in the future. Kudos to MSFT for the good work and for trying hard. Can't wait for the games in '08.
Posted 01/31/2007 6:16pm
I don't if they can beat the ipod, but the Zune looks pretty cool.
Posted 01/31/2007 3:31pm
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